Pharmacy: digital workflow guide

Start digitalizing Pharmacy by making clear which record passes from whom to whom. Track purchases, batches/expiry, returns, and quarantine; do not add patient data to stock reports unnecessarily.

Workflow boundaries

Record fields and ownership

For Pharmacy, link product/batch/expiry, supplier/order, and return/quarantine records by a work or project ID. Define an owner, evidence, and completion condition at each step.

Pilot checklist

• Document current steps and owners.
• Choose one pilot and standardize fields.
• Test access, change history, and export.
• Document exceptions and manual fallback.

Auditable records

Track purchases, batches/expiry, returns, and quarantine; do not add patient data to stock reports unnecessarily. Reports should show date range, source, and treatment of cancelled/blank records. Limit personal or sensitive data to a defined purpose and authorized access.